Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Large furniture items typically arrive within 7-14 business days, while smaller home decor pieces usually reach your doorstep within 5-7 business days.
Do you offer international shipping?
Currently, The American Gringo specializes in domestic shipping within the United States and Canada to ensure the highest quality of handling for our home goods.
What is your return policy for home products?
We offer a 30-day satisfaction guarantee. If your item isn't the perfect fit for your space, you can return it in its original packaging for a full refund, minus shipping costs.
Are your products covered by a warranty?
Yes, all our furniture pieces come with a one-year limited warranty covering manufacturing defects and structural integrity to ensure your home stays beautiful.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Shop Pay Installments for larger home investments.